Email Messages FAQ

How can I add attachments to emails sent from the system?

To add an attachment to an email you must first store that attachment in the Document Vault in Majestri. Once it is in the Document Vault, you can then create your email and using the link feature on the toolbar, you can insert a link to the attachment that your recipients can use to see the attachment.


My emails have a mixture of font sizes and styles. How can I fix it?

Just as with web content, if you're copying and pasting from an external source, it is best to paste into Notepad first, and then from Notepad into Majestri. This normally removes all external styling. For reasons currently unknown to us, this doesn't work 100% of the time. Sometimes it's just better to start all over again with a brand new email and go straight from Notepad.

** Majic Note
If you know your way around HTML, you can always use the "View Source" button on the toolbar to edit the HTML directly. See here to understand more about the toolbar.

How can I see statistics about who opened my emails?

You can't. That type of requirement is beyond the functionality that we provide in the emailing tools in Majestri. We recommend Campaign Monitor or MailChimp for that type of requirement. Even we ourselves use Campaign Monitor when we want that type of information from our marketing campaigns.

How can I see all sent messages?

The top bar in the Control Room has a button called Messages Sent. Check out the Nutshell guide for more detail.


Why can't I see messages I send from Majestri in my Sent Items folder?

Majestri is not connected to your Outlook or Gmail account. The emailing from the system runs totally independently. See the item above for information on viewing message history.